Shipping Policy
SHIPPING TIMES & PRODUCT AVAILABILITY
Each order placed with Root 937 will be shipped as timely as possible. In-stock items will ship within 5-7 business days of the purchase date. Once your order leaves our facility, it should arrive in 2-5 business days depending on your selected shipping preferences in checkout.
We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes. Our manufacturing and warehouse facility is located in Ohio.
ROOT 937 MANUFACTURED ITEMS & WOOD SIGNS
In-stock wood signs and other manufactured items will ship from our facility within 5-7 days of the purchase date. Custom wood signs and other manufactured items will be manufactured to your specific order and will ship within 2-4 weeks of the purchase date. During peak season, wood signs and other manufactured items can take 4-6 weeks to process before shipping from our facility. Once our Artisan crafts your wood sign or other manufactured item and makes it ready for delivery, your order should arrive in 2-5 business days.
STANDARD SHIPPING: USA ONLY
We ship most orders via UPS or USPS depending on the size and weight of the order and which items are ordered. We prefer to ship in as few boxes as possible to conserve materials, but in the event that one or more of your items will require additional processing time, we will ship your available items as soon as they become available.
NOTE: We ship Monday-Friday, and do not count weekends or US holidays as business days.
EXPRESS SHIPPING: USA ONLY
Express Shipping is available for many items offered on our website. Express Shipping charges are calculated at checkout based on real-time carrier rates for UPS Overnight or UPS 2-day. Orders placed before 2pm EST will be shipped same-business day. All orders placed after 2pm EST will be shipped next-business day. We ship Monday-Friday from our Ohio facility; weekend and holiday deliveries are excluded.